Three Rivers Veterinary Services

Appointments

The initial consultation will be quite extensive. We will get to know both you and your pet and get a thorough history of your pet's health issues. After reviewing the history (please bring all of your pets past medical records from your other veterinarian), Dr. Johanson will examine your pet (if they are present and not too sick to travel to the office) and together you will devise a treatment plan. Please plan to arrive early and expect to stay approximately one hour.

Follow up consults and wellness exams are generally less extensive and are scheduled for 25 minute periods.

WHAT YOU NEED TO BRING TO YOUR FIRST VISIT

Please collect a fresh stool and urine sample from your pet on the morning of your appointment.
Please plan to arrive 10-15 minutes before your scheduled appointment time in order for you to fill out any paperwork and to allow your dog to relieve himself outside. We are extremely vigilant about keeping appointments on time in order to reduce the stress/anxiety to your pet of being in a new place.
You MUST fax all pertinent medical records for your pet to the office ahead of time so that Dr. Johanson has a chance to review them before your appointment. We will not be able to review records on the day of your appointment. Our fax # (973) 295-6453
Please bring all supplements and medications your pet is currently on. (Yes, bring the actual bottles) It is also helpful to bring the ingredient list from your pet's food (and any treats) for Dr. Johanson to review.
If you have a new animal (puppy, kitten or newly adopted older pet), please bring a teaspoon-sized stool sample with you. The stool sample should be fresh within 24 hours.
As a courtesy, cell phone use is NOT permitted while in the office.

We at Three Rivers Holistic Veterinary Services value your time and our scheduling is designed to keep us 'on time' for your appointment. Your timely arrival and informing us in advance of and time constraints will greatly help us keep everyone happy (including nervous dogs and kitties- who don't like to wait either!)

Cancellations

Everyone's time is valuable. We block off a significant amount of time for each appointment and a missed appointment means that another sick pet may have been turned away. Please give us at least 24 hours notice if you are unable to keep your appointment. Late cancellations may be subject to a fee equal to that of an initial consultation. We appreciate your understanding and courtesy.

Missed Appointments

The time we have reserved for your appointment is very valuable. Missed appointments seriously affect our ability to see all pets requiring care. Consequently, we impose a $50.00 charge for missing an appointment unless we receive notice at least 24 hours prior to your alloted appointment. Furthermore, clients who accumulate a total of 3 or more no shows / same day cancellations in a calendar year will be automatically terminated from Three Rivers as a client.

Prescription Refills

No prescriptions will be refilled if you have not been seen by Dr. Johanson in over one year.

Payments

Payment is expected at the time of your appointment.

We accept cash, checks and Visa / Mastercard